FAQ | CLIENT PHILOSOPHY & PROCEDURES
Do you need a membership at LG Fitness?
NO! No memberships at all! No extra sign up fees, exit fees, etc. NO SURPRISE FEES WHATSOEVER! You pay for what you want and you create you're own perfect routine with us. You can go as general as getting one of our punch cards for our fantastic fitness classes ran all day long, or you can get as specific as 1-on-1 personal training session with our highly educated and skilled staff that will be tailored to your exact needs and wants.
Do I need any previous experience with fitness before I come to LG?
Absolutely not! You could be an Olympic athelete or it could be your first day in a fitness facility setting. In any case, we listen to your needs and help you out with those in any way we can. From weight loss to weight gain, from sport specific to wanting to be able to pick up your grandkids, we are here for you!
How can I be sure that my trainer is certified to be training me?
Great question! Always ask your trainer for their certifications/qualifications before training with them. All of our staff here at LG Fitness have a degree in Kinesiology, Exercise Science, etc. as well as certification on top of that. We are more than happy to tell you about our background in regards to education and experience. And if you'd prefer you can also just read our bios on this web page as that will also give you an idea as to our wide base of knowledge within our LG doors.
Would I be able to bring in my whole team for some sport specific training?
You betcha! We have the perfect space and equipment for any team. From ballet to rugby, we can help your team reach its maximum potential. Whatever the goal, we can help you get there! Please call us for rates, times and dates.
I'm new to fitness and am pretty hesitant to workout with other people around. Is your facility more private than other fitness facilities?
We are almost as private as it gets! Again with no memberships, our facility has significant quieter times of the day. Your trainer can schedule in the quiet times if desired. We also train after hours for a gym-all-to-yourself feel which is such a wonderful feeling, especially if training in a fitness facility environment is new to you.
I'd love to get a feel for what you guys do at LG Fitness. Is there anything you offer for FREE that would help me see what you guys do?
Glad you asked! We offer a free consultation for anyone with any one of our certified personal trainers. The consultation is typically a half hour in length and is designed to answer any questions you may have in regards to health, wellness, training, you name it! You can sign up in person, over the phone or online! Whatever is the most convenient for you! We also offer your first fitness class free of charge! And please bring a friend if you like! Call us for more details or any questions on our free consultations and fitness classes: 306-525-5011.
Client Policy & Procedures
LG FITNESS REQUIRES 24 HOURS NOTICE FOR APPOINTMENT CHANGES. LAST-MINUTE CHANGES & MISSED APPOINTMENTS WILL BE INVOICED AT FULL COST.
ALL CLIENTS MUST FILL OUT APPROPRIATE PAPERWORK AND WAIVER FORMS.
ALL QUESTIONS, SCHEDULING AND CANCELLATIONS ARE DIRECTED TO OUR FRONT DESK STAFF.
INSIDE SHOES MUST BE WORN.
SESSIONS MUST BE PAID IN ADVANCE, PRIOR TO COMMENCEMENT OF TRAINING SESSION. SESSIONS PAID IN ADVANCE NEVER EXPIRE.
ANY QUESTIONS, COMMENTS OR CONCERNS PLEASE DIRECT THEM TO: firstname.lastname@example.org OR (306) 525-5011